With power unplugged
Replace drum(s) the close cover
To get to SP mode
Remove cover from the right side of the LED screen
Press the round button closest to you and press the check status button at the same time
This screen pops up
Press reset (top left) then enter 806182 C (key presses make no noise and no indication that any button was pressed)
Hold C until new screen appears
Press system sp
This next windows pops up
Use the down arrows to go to system sp-7XXX
Scroll to PM counter reset sp-7804 select
Select the color you want to reset the counter for then click execute
Do this for each color
PCU – blk (black)
PCU – C (cyan)
PCU – M (magenta)
PCU – Y (yellow)