Town of Falmouth IT Service Desk

Email 6

• Outlook: Clear the Auto-Complete E-mail Cache
• Secure Email - Barracuda
• Forward an Email as an Attachment
• User Guide: Managing Your Email Allow & Block Lists (Barracuda)
• Barracuda Support Articles

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PowerTime 1

• PowerTime Installation

FPD Apps 5

• Installing Blue Voice
• Compressing DVR Handbrake
• MA Leaps Password
• Installing Mark43 First Responder
• MDT PatrolPC w/ Mark43 setup -- not needs work

Consolidated Communications 2

• Google Workspace Essential! license information:
• RapidSOS pings not showing

FreshDesk Help! 1

• How to Submit an IT Help Desk Ticket

General 32

• VueWorks - Password Reset
• Website - Password Reset
• Website - User Information Change
• Barnstable County Registry of Deeds Public Records
• Identifying what "SoftRight" you have.

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GIS 0

Email 12

• Add Shared Folder to WebMail
• How to Manage Your E-mail Quarantine
• Adding a Shared Mailbox to Webmail
• Email Password Change Request
• Forward Email as an Attachment

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Phone 8

• Listen to Voicemail or Change Message Remotely
• Avaya 9608 Telephone Quick Reference Guide
• Avaya B179 Conference Phone
• AT&T User Guides
• Change Password (Pin) - Avaya Phone

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Printing and Printers 7

• Savin MP 2555, MP 4055, and MP 6055
• Printing Stored Documents
• Saving Files to Document Server
• Enabling Locked Printing
• Savin C360 Sp copier codes to reset dri

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